Terms of Service

These Terms of Service ("Terms") govern your use of the madness.tech website and your engagement with the consulting services provided by MADNESS (FZE), License No. 5102, registered in the Sharjah Research, Technology and Innovation Park ("we," "us," or "our").

By using this website or engaging our services, you agree to these Terms. If you do not agree, do not use this website or engage our services.

Our separately operated products — RoboYap, CorPrompt, FORMNA, and Favs — are governed by their own terms of service, linked from each product respectively.

1. Website Use

Acceptable Use

You may use this website for lawful purposes only. You may not use it to transmit harmful, fraudulent, or unlawful content; attempt to gain unauthorized access to any part of our systems; or interfere with the website's operation or the experience of other users.

Accuracy

We make reasonable efforts to keep the information on this website current and accurate. We do not warrant that all content is complete, error-free, or suitable for any particular purpose.

Availability

We do not guarantee uninterrupted or error-free access to this website. We reserve the right to modify, suspend, or discontinue any part of the site at any time without notice.

2. Consulting Services

Engagement Terms

The specific scope, timeline, deliverables, and pricing of each consulting engagement are agreed in a separate service agreement, statement of work, or proposal document. In the event of any conflict between those documents and these Terms, the engagement-specific document takes precedence.

Payment

Payment terms are specified in the relevant service agreement. Unless otherwise agreed in writing:

• A deposit is required before work commences, as stated in the engagement proposal
• Remaining fees are due upon the schedule set out in the service agreement
• We reserve the right to pause or suspend work on an engagement where payment is materially overdue

All fees are stated and payable in the currency specified in the service agreement. We do not issue refunds for work already completed or services already delivered.

Confidentiality

We treat all information shared with us in the course of a client engagement as confidential. We use it solely for the purpose of delivering the agreed services and do not share it with third parties unless explicitly authorized by the client or required by law. Where a separate non-disclosure agreement is in place, its terms govern.

3. Intellectual Property

Client Deliverables

Upon receipt of payment in full, you own the deliverables we produce specifically for you under the engagement — including written reports, strategic documents, code, prototypes, and other materials created expressly for your project.

Our Methodology and Frameworks

We retain full ownership of our underlying methodologies, frameworks, processes, workshop structures, and tools — including but not limited to the Disrupt Tomorrow methodology — regardless of what is delivered in any engagement. Deliverables you receive are outputs of these; they do not transfer ownership of the underlying intellectual property.

Our Website Content

All content on madness.tech — including text, structure, and design — is owned by MADNESS (FZE). You may not reproduce, distribute, or use it without our prior written consent.

Third-Party IP

We will not knowingly incorporate third-party intellectual property into your deliverables without appropriate rights to do so. If we use open-source components in any code we deliver, we will disclose the applicable licenses.

4. Limitation of Liability

To the fullest extent permitted by applicable law:

• Our total aggregate liability to you arising out of or in connection with our services or these Terms — whether in contract, tort, or otherwise — is limited to the total fees paid by you to us under the relevant engagement in the twelve months preceding the claim
• We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of profit, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such damages
• Nothing in these Terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law

5. Indemnification

You agree to indemnify and hold harmless MADNESS (FZE), its employees, and its representatives from and against any claims, damages, or expenses — including reasonable legal fees — arising from:

• Your use of our website in violation of these Terms
• Your use of deliverables we have provided after the engagement has concluded
• Any claim by a third party arising from materials, data, or instructions you provided to us

We will indemnify you against third-party claims alleging that deliverables we produced for you infringe a third party's intellectual property rights, provided that the alleged infringement does not arise from your modification of those deliverables or from materials you supplied to us.

6. No Guarantee of Outcomes

Consulting services involve professional judgment applied to complex, uncertain situations. We do not guarantee specific business outcomes, results, or returns from any engagement. Our obligation is to deliver the agreed scope with professional care and competence — not to guarantee what follows from the decisions you make on the basis of our work.

7. Independent Contractor

MADNESS (FZE) operates as an independent contractor. Nothing in these Terms or in any engagement creates an employment relationship, partnership, joint venture, or agency between us.

8. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising from these Terms or from a consulting engagement that cannot be resolved between the parties directly shall be subject to the exclusive jurisdiction of the courts of Dubai.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of this website or our services after changes are posted constitutes acceptance of the revised Terms. Changes do not apply retroactively to engagements already in progress under a signed service agreement.

10. Contact

Questions about these Terms: [email protected]