Privacy Policy

This Privacy Policy describes how MADNESS (FZE), License No. 5102, registered in the Sharjah Research, Technology and Innovation Park, operating as madness.tech ("we," "us," or "our"), collects, uses, and protects information in connection with our website and consulting services. Our separately operated products — RoboYap, CorPrompt, FORMNA, and Favs — are governed by their own privacy policies, linked from each product respectively.

1. Website Hosting

This website is hosted by DreamHost, LLC, with servers located in the Netherlands. DreamHost processes standard server log data — including IP addresses, browser type, and pages requested — as part of normal hosting operations. This data is retained and governed by DreamHost's privacy policy.

2. Website Analytics

This website uses Google Analytics (GA4) to collect anonymous, aggregated data about how visitors interact with our site — including pages visited, session duration, and referral sources. This data helps us understand visitor behavior in aggregate and improve our website.

Google Analytics uses cookies to collect this information. We cannot identify individual visitors from this data. Google's use of this data is governed by the Google Analytics Terms of Service and the Google Privacy Policy.

You may opt out of Google Analytics tracking by installing the tools.google.com.

3. Contact Forms and Email

When you contact us through our website contact form, your submission is processed using two third-party services:

• Maileroo, which handles SMTP delivery of your message to us
• Zoho Mail, which is our email platform and where your message is received and stored

We collect the information you voluntarily provide — typically your name, email address, organization, and the details of your inquiry. We use this information solely to respond to your inquiry, evaluate potential engagements, and communicate with you about our services.

We do not sell, rent, or share your contact information with third parties beyond the processors named above. We do not add you to marketing lists without your explicit consent.

4. Information Provided During Client Engagements

In the course of delivering our services — including strategy advisory, innovation workshops, AI feasibility programs, and technology assessments — clients may share confidential or proprietary information with us.

The handling, protection, and use of such information is governed by the specific agreements in place at the time of contracting, including any non-disclosure agreements, service agreements, and statements of work. As a general principle, we treat all client information as confidential, use it only for the purposes of delivering the agreed services, and do not share it with third parties unless explicitly authorized or legally required to do so.

5. Our Products

MADNESS develops and operates separate web-based and software products: RoboYap, CorPrompt, FORMNA, and Favs (a macOS application). Each product is governed by its own privacy policy, accessible from within that product or its respective website.

Favs does not collect, transmit, or store any personal data of any kind — including analytics.

6. Cookies

This website uses cookies in two contexts:

• Analytics cookies set by Google Analytics, as described in Section 2
• Functional cookies that may be set by our contact form infrastructure to support form submission

We do not use advertising cookies, tracking pixels, or any third-party behavioral tracking tools.

7. Data Security

We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Changes will be posted on this page with an updated revision date.

10. Contact

Questions about this Privacy Policy or our data practices: [email protected]